DEEP.assist: The expert system for your customer interaction centre

Listen • Understand • Decide

Reduce your costs and increase customer satisfaction with ground-breaking software technology.

How DEEP.assist works

1
Listen

Customer concern is registered
2
Understand

Content is analysed in real time using the latest semantic, linguistic and neuroscientific methods
3
Decide

Problem is evaluated and solutions provided within split seconds

Industry solutions

Thanks to our flexible knowledge base, DEEP.assist can be customised within just a few days to cater to any industry and any task.

Facility services

DEEP.assist for facility services is a turnkey solution for property management companies and facility service providers.

Banking

Together with our pilot customers, we’re developing a solution for online banking.

Insurances

Together with our pilot customers, we’re developing a solution for online help desks in the field of property insurance.

Testimonials

We use the innovative and flexible DEEPSEARCH search platform to cover a wide range of search requirements in all divisions of the company.

Ing. Theodor Hebnar
Managing director Stadt Wien - Wiener Wohnen Kundenservice

Thanks to the innovative DEEPSEARCH search technology, we were able to develop the world's first skiing navigation system and demonstrate yet again our technological prowess.

Dr. Christoph Eisinger
Managing director Ski amadé

For challenging tasks in the field of search and communication via high-performance and intelligent interfaces we rely on the expertise of DEEPSEARCH.

Mag. Helmut Beigl
Head of mobility information, ÖAMTC

For Traffic Information Austria (VAO) with its large number of mobility partners DEEPSEARCH developed intelligent and efficient interfaces for the exchange of multi-modal traffic data."

Dieter Campregher, Kundenmanagement & Qualitätssicherung
Verkehrsauskunft Österreich VAO GmbH